Resident Library Cards

Resident library cards may be issued free-of-charge to residents of Genesee, Orleans and Niagara counties, and to those who work, own property or attend school within the borders of the Batavia City School District.

Photo ID with name and current street address must be presented to apply for a card, or to replace a lost card. When primary residence within Genesee, Orleans, or Niagara counties is not established, additional proof of working, attending school, or owning property within the borders of the Batavia City School District is required.

Children may be issued resident cards and their replacements when they can sign their own name, and after having established identity and residency in the manner described above, or in the presence and under the supervision of a parent or legal guardian who has. 

Non-Resident Library Cards

Non-resident library cards may be purchased by adults for an annual fee of $40.00 (for 12 months), or a quarterly fee of $12.00 (for 3 months), in accordance with the terms of the Borrowing Policy for Non-residents.

Institutional Library Cards

Institutional library cards may be issued to schools, daycare centers, and other agencies that partner with the library in support of its mission, in accordance with the terms of the Borrowing Policy for Organizations.

Replacement Card Fees

Fees for lost cards are $1.00 for each replacement.

Loan Periods & Limits
  • Most library materials (books, audiobooks, music CDs) circulate for a three-week loan period.
  • DVDs, cake pans, kits, and games circulate for a one-week loan period.
  • DVDs are limited to 10 per library card.
Renewals & Requests
  • All materials may be renewed twice unless the item is on a waiting list.
  • Materials may be renewed or requested in person, by phone (585-343-9550), or online.  For phone renewals please have your library card handy.
Fines & Fees

Overdue fines are $.20 a day per item, with a maximum fine of $5.00 per item.

Lost or damaged materials will be charged the library's full recorded retail price as cataloged, or the full retail replacement cost if not cataloged. Material exchanges are not accepted in lieu of payment.

Borrowing privileges are suspended when overdue fees exceed $5.00.

Fines may be reduced up to 50% by the Library Director for extenuating circumstances such as hospitalization, theft, fire, flood, etc. A written request and supporting documentation must be supplied by the patron.

Lost items found within one year of payment will be refunded by check on the next available library board warrant. Refunds for found materials will be made in full minus any overdue feees accrued on the materials.

Computer Use

Use of library computers and Internet access is available with a valid library card.  Computer check out is for one hour, renewable two times unless there are computer reservations pending.

Children under 18 years of age must have parental/legal guardian permission to use the Internet.  Forms giving parental permission must be signed at the library.  Inquire at the main desk.

All patrons using the library’s computers must agree to the Computer and Internet Use Policies and Rules.

WiFi Use

The library offers free wi-fi access on the main floor.  No registration or sign up is necessary to use wi-fi.  For further information see Wireless Access Policy.

Wireless Printing

Not available from cell phones

You can print from your own Windows or Mac device to the library's printer when connected to our WiFi.  Click on the link below to download the necessary software to print.  Cost of prints is 20 cents for black and white and 50 cents for color.

Printing Link

Visitor Cards

Visitor cards for Internet use are available at the library.  These cards allow visitors to use the library’s computers for Internet access for one hour with one renewal providing there are no reservations pending.  Valid identification must be presented to be issued a visitor card.  For further information see Internet Use Policy for Visitors.

Meeting Rooms

The library offers two public meeting rooms: the upstairs Gallery Room (capacity 100 persons) and the basement Dorothy Wilber Memorial Room (capacity 25 persons).

Community and not-for-profit groups are welcome to use the library's meeting rooms once a month.  To request a meeting space you may contact the library directly to obtain a Meeting Room Request Form or submit online using the Request Form link below.

The Gallery Room of the library features a monthly art exhibit.  Any artists interested in displaying their work in the Gallery must contact the library directly.

Meeting Room Request Form

  • Complete Meeting Room Policy

    COMPLETE MEETING ROOM POLICY

    The Board of Trustees allows the use of meting rooms at the Richmond Memorial Library to organizations engaged in educational, cultural, intellectual or charitable activities.  The Board of Trustees neither approves nor disapproves of content, topics, subject matter or points of view of individuals or groups using the meeting rooms.  Permission to use a meeting room does not constitute an endorsement by the library.  Except, as a designation of location, the name Richmond Memorial Library may not be used in any publicity.

    Library Administration reserves the right to decline meeting room reservations for purposes which substantially duplicate upcoming or ongoing library programs and events.

    Use of meeting rooms for library purposes takes precendence over other uses.

    All meetings must be open to the public.

    Groups may not charge an admission fee or required donation.

    Meeting rooms may not be used for commercial purposes.  No products or services may be advertised, solicited or sold.  Exceptions to this policy may be made by the Library Board of Trustees if it is decided to be in the best interest of the library or the community.  Approved permission is given to the following:

    • Fundraising to benefit the Library, Friends of the Library or other library related groups.
    • The sale of works by authors or artists as part of a Library program or approved exhibit.


    To request a meeting room, a representative of the organization must fully complete and sign the library's application form.  Applications must be submitted not less than 2 weeks, nor more than 3 months in advance of the requested date.  In order to make the facilities available to all interested organizations, meetings are limited to once a month or as available.

    Cancellations require a 48 hour notice.

    If it is necessary to use library equipment, it must be requested on the application form.  Library staff is not responsible to assist with personal equipment used by presenters. 

    Meeting rooms are only available during the library's regular hours of operation.

    Groups using the meeting rooms may not exceed the capacity of the room.

    Meeting rooms must be left clean.

    Refreshments may be served in the meeting rooms, provided the room is left in the condition it was found. Refreshments served in the meeting rooms must be purchased through the Cafe located in the library. The Cafe is the approved vendor of the Richmond Memorial Library and holds the Genesee County Health Permit for food and drink at the Richmond Memorial Library.  No alcoholic beverages are allowed on the premises.

    Smoking is prohibited in the Library and on the grounds.

    The organization and/or individual requesting use of the meeting room is responsible for compliance with these regulations.  The failure of any applicant to comply with the regulations governing use of the meeting rooms may result in denial of further use by such applicant.

    The Board of Trustees of the Richmond Memorial Library, staff of the Library and The Board of Education of the City School District of Batavia, are not responsible for accidents, injury or loss of individual property while using the library's meeting rooms.

    FEES

    Groups requesting photocopies to be made by the library will be charged at current patron printing rates.

    There is no charge for meeting room use during the library's regular hours of operation.  A donation to the Richmond Memorial Library or the Friends of the Library is always welcome.


    APPROVED:
    By resolution of Board of Trustees
    January 11, 2010
    Amended November 14, 2011
    Amended September 9, 2013
    Amended December 12, 2016

Detailed Policies
  • Borrowing Policy: Non-Residents

    BORROWING POLICY FOR NON-RESIDENTS OF THE RICHMOND MEMORIAL LIBRARY

    Richmond Memorial Library will issue library cards to a non-resident for an annual fee of $40.00 (for 12 months), or a quarterly fee of $12.00 (for 3 months).

    A non-resident is defined as an individual who:

    • Does not reside or own property in Genesee, Niagara and/or Orleans counties.
    • Does not work or attend school in the city of Batavia.
    • Wishes to access the Richmond Memorial Library's circulating collection.

    Non-residents requesting to purchase a Richmond Memorial Library card must:

    • Show valid picture identification and proof of address.
    • Agree to the Richmond Memorial Library policies and rules governing borrowing services as written on the Richmond Memorial Library Application for Library Card and Computer/Internet Use.
    • Submit payment with the completed library card application.

    The non-resident Richmond Memorial Library Card will become active on the date the card is issued; renewals will be for one year (or one quarter) from the date the card was issued or previously renewed.

    Renewals for purchased non-resident cards will be one year from the date the card was issued or previously renewed.

    To renew a purchased non-resident Richmond Memorial Library Card the patron must:

    • Have no outstanding balances on his/her current card.
    • Submit the annual or quarterly payment at the time of renewal.
    • Update previously submitted library card information.

    Amended by Library Board of Trustees 11/10/14 & 2/13/2017

  • Borrowing Policy: Institutions and Organizations

    BORROWING POLICY FOR INSTITUTIONS AND ORGANIZATIONS

    The Richmond Memorial Library may create institutional library cards for itself to use in support of standard library operations, such as internal training, public demonstrations, and the reservation and circulation of library system materials for library programs. These cards shall not accrue fines or fees.

    Institutional library cards may also be issued to schools, daycare centers, and other agencies located within the boundaries of the Batavia City School District that partner with the library in support of its mission. These accounts shall not reciprocate with other libraries in the Nioga system.

    The institutional card for partner organizations will be issued to a designated individual cardholder who has been authorized, in a formal letter from a Principal, Director, President, or Chief Executive on institutional letterhead, to transact with the library on behalf of the organization, including the ability to clear the organization’s late fees and fines for lost and damaged materials.

    Loan Periods, Renewals, Requests, Limits

    • Most library materials (books, audiobooks, music CDs) will circulate for a six-week loan period (compared to three weeks for individual cardholders).
    • DVDs, games, kits, and cake pans will circulate for a three-week loan (compared to one week for individual cardholders), and are NOT subject to the 10 per library card limit.
    • All materials can be renewed twice unless the item is on a waiting list.
    • Materials may be renewed and/or requested in person, by phone, or online by members of the organization, but will be checked out only to the designated cardholder.
    • Materials checked out on Batavia City School District’s cards can be sent directly through the school district’s delivery system.
    • Materials checked out to other local partnering organizations can be delivered by library staff as time permits.

     

    Overdue Fees
    Overdue fines are $.20 a day per item, with a maximum fine of $5.00 per item.

    Lost or damaged materials will be charged the library’s full recorded retail price as cataloged.  Material exchanges are not accepted in lieu of payment.

    Borrowing privileges are suspended when overdue fees exceed $50.00 (compared to $5.00 for individual cardholders), and are restored when payment is received in full.

    Extenuating circumstances may be expanded on when considering the organization, eg weather closings and/or issues with library staff picking up materials on promised return date.

    Other Considerations
    Internet privileges will not be granted on organization cards.

    Adopted by Library Board of Trustees 12/08/14, Revised 2/13/2017

  • Computer and Internet Use Policy

    COMPUTER AND INTERNET USE POLICY

    Richmond Memorial Library provides public access to information of all types in a wide range of formats to meet its mission which, “… continually provides access to physical and virtual resources and services that meet the educational, informational and recreational needs of its diverse community in a safe and comfortable environment.” Electronic resources, including the Internet, are available to supplement and complement the collections.

    The Internet is a fundamental resource for a wide range of information which expands the scope of resources available to users. It is an unregulated medium that changes rapidly and unpredictably. Richmond Memorial Library cannot be held responsible for the content of sites on the Internet. Users are hereby notified they are responsible for the choice of sites they visit.

    Since not all sites on the Internet are accurate, current or complete, users must exercise critical judgment in evaluating the validity and appropriateness of the information found. Users access the Internet at their own discretion and are responsible for following guidelines of all networks traversed.

    In providing access to electronic resources, Richmond Memorial Library is guided by its mission statement and the following American Library Association statements on access to information:

    • Library Bill of Rights
    • Freedom to Read Statement
    • Freedom to View Statement

    Interpretations of the Library Bill of Rights:

    • Free Access to Libraries for Minors
    • Access to Electronic Information, Services and Networks

    Rights of Users

    Richmond Memorial Library respects a patron's right to both confidentiality and privacy. Patrons are cautioned the Internet is not a secure medium and all transactions, files, and communications may be subject to unauthorized access by third parties. The Library, however, will not release information on the use of electronic resources by members of the public except as required by law.

    The Library seeks to provide an atmosphere conducive to the best use of its resources. To this end, it strives to balance the rights of users to access all types of information resources with the rights of users and staff to work in a public setting free from disruptive sounds and visuals. Patrons are reminded the Library's computer terminals are located in public areas which are shared with library users and staff of all ages, backgrounds and sensibilities. Individuals are expected to consider this diversity and respect the sensibilities of others accessing potentially offensive information or images.


    Children

    Internet resources accessible through the Library are provided equally to all users. Parents or legal guardians, not the Library or its staff, are responsible for the Internet information selected and/or accessed by their children. Parents or legal guardians -- and only parents or legal guardians -- may restrict their children--and only their children -- from access to Internet resources through the Library. Parents/guardians are advised to supervise their children's Internet session. While the Library will make every effort to ensure the use of the Internet is consistent with its mission statement, parents/guardians are encouraged to work closely with their children in selecting sites consistent with personal and family values and boundaries. The library does have online and printed materials about the Internet.

    Richmond Memorial Library assumes no responsibility for the use of the Internet by children. It is not possible for library staff to control specific information children and young adults may locate on the Internet. It is the responsibility of the user (in the case of children, the parent or legal guardian) to determine what is appropriate.

    Computers in the Children's Room will be distinguished and equipped with a blocking software application that will limit exposure to websites known to contain information considered "harmful to minors". By request of a parent or legal guardian, a child's library card's ability to access computers will be restricted to those in the Children's Room, or to none at all. However, filtering software does not always block all objectionable sites.


    Rules and Limits

    Use of the Internet for activities that violate local, state or federal laws is prohibited. This includes activities such as viewing child pornography, committing fraud, hacking or spreading libel or slander.

    It is the responsibility of all users of electronic resources at Richmond Memorial Library to respect intellectual property rights. Copyright restrictions may exist for individual electronic resources. Patrons may only make copies allowable by copyright laws or licensed software agreements.

    Users of the Library's computers and related peripheral equipment are expected to abide by the rules of the Library, including its Rules of Conduct.  Copies of these rules are available upon request at the circulation and reference desks. Furthermore, users are expected to be aware of and abide by these rules in using the Library. In accordance with the authority of the Board of Trustees of Richmond Memorial Library, persons who do not abide by these rules may be barred from the Library, prohibited from using computers or other library equipment, and/or prosecuted for illegal activities.

    Richmond Memorial Library expressly disclaims any liability or responsibility arising from access to or use of information obtained through its electronic resources or any consequences thereof. Use of the Library's Internet connection is intended for private, noncommercial activities.  Unauthorized sales and marketing of goods and services is not allowed.

    Richmond Memorial Library staff cannot provide in-depth computer training but will answer questions and help users locate and use resources on the Internet or on other electronic tools in the Library.


    Rules for Accessing Computer Terminals

    All users must use their own valid Richmond Memorial Library card; card from another Nioga System library; or Guest Pass, if they qualify for one under the terms of the Internet Use Policy for Visitor.

    Use of Internet workstations is limited to 60 minutes per session, including downloading and printing time. Computers are checked out by the patron with his/her valid library card, just as books and other library materials are checked out. Users must have their own library card. If a patron forgets his/her card, he/she will not be able to use the computer.

    Users need to be aware of time for their Internet checkout sessions. If no one is waiting or has a hold on a computer, users may renew the computer for two additional 60-minute sessions. Any additional request for Internet usage is at the discretion of the library director or reference librarian on duty.

    Pairs or small groups of people sharing a computer must do so without disturbing or crowding others.

    Cost of printing is 20 cents per page for black and white prints, and 50 cents per page for color prints and must be paid at the vending machine connected to the Library's copier/printer.

    Patrons wishing to download information may do so using their own compatible storage device.  Patrons agree to print or download in accordance with local, state or federal laws.

    Use of commercial software CDs on library computers is prohibited.


    Rules for Using Computer Terminals

    Users of electronic information resources, including the Internet, are expected to use these resources in a responsible manner consistent with the educational and informational purposes for which they are provided.

    Users may not:

    • Install, delete, or modify library hardware.
    • Move or change the arrangement of library computers and attached equipment.
    • Use the network to make unauthorized entry into other computational, informational or communication services or resources.
    • Make any attempt to damage computer equipment or software.
    • Make any attempt to cause degradation of system performance.
    • Misuse library computers or other equipment and resources.

    Loss of Privileges

    Failure to abide by these rules may result in the loss of computer privileges for up to one year's time.  


    Adopted by:
    Richmond Memorial Library Board of Trustees
    February 12, 1998

    Revised:
    June 11, 2001
    June 13, 2005
    December 8, 2008
    December 10, 2012
    March 13, 2017

  • Computer Visitor Use

    INTERNET USE POLICY FOR VISITORS

    The Richmond Memorial Library will provide Internet computer Guest Passes for visitors who:

    • Do not reside or own property in Genesee, Niagara or Orleans counties (the service area of the Nioga Library System).
    • Do not work or attend school in the city of Batavia.
    • Do not anticipate using Richmond Memorial Library on a regular basis over an extended period of  time.

    Visitors requesting to use the Internet must:

    • Show valid picture identification with current address outside of the Nioga Library System.
    • Agree to the Richmond Memorial Library Computer and Internet Use Policies and Rules.

     

    Approved by Library Board of Trustees 4/18/05
    Amended by Library Board of Trustees  7/9/07
    Amended by Library Board of Trustees 11/14/11 & 2/13/2017

  • Meeting Room Policy

    MEETING ROOM POLICY

    The Board of Trustees allows the use of meting rooms at the Richmond Memorial Library to organizations engaged in educational, cultural, intellectual or charitable activities.  The Board of Trustees neither approves nor disapproves of content, topics, subject matter or points of view of individuals or groups using the meeting rooms.  Permission to use a meeting room does not constitute an endorsement by the library.  Except, as a designation of location, the name Richmond Memorial Library may not be used in any publicity.

    Library Administration reserves the right to decline meeting room reservations for purposes which substantially duplicate upcoming or ongoing library programs and events.

    Use of meeting rooms for library purposes takes precendence over other uses.

    All meetings must be open to the public.

    Groups may not charge an admission fee or required donation.

    Meeting rooms may not be used for commercial purposes.  No products or services may be advertised, solicited or sold.  Exceptions to this policy may be made by the Library Board of Trustees if it is decided to be in the best interest of the library or the community.  Approved permission is given to the following:

    • Fundraising to benefit the Library, Friends of the Library or other library related groups.
    • The sale of works by authors or artists as part of a Library program or approved exhibit.


    To request a meeting room, a representative of the organization must fully complete and sign the library's application form.  Applications must be submitted not less than 2 weeks, nor more than 3 months in advance of the requested date.  In order to make the facilities available to all interested organizations, meetings are limited to once a month or as available.

    Cancellations require a 48 hour notice.

    If it is necessary to use library equipment, it must be requested on the application form.  Library staff is not responsible to assist with personal equipment used by presenters. 

    Meeting rooms are only available during the library's regular hours of operation.

    Groups using the meeting rooms may not exceed the capacity of the room.

    Meeting rooms must be left clean.

    Refreshments may be served in the meeting rooms, provided the room is left in the condition it was found. Refreshments served in the meeting rooms must be purchased through the Cafe located in the library. The Cafe is the approved vendor of the Richmond Memorial Library and holds the Genesee County Health Permit for food and drink at the Richmond Memorial Library.  No alcoholic beverages are allowed on the premises.

    Smoking is prohibited in the Library and on the grounds.

    The organization and/or individual requesting use of the meeting room is responsible for compliance with these regulations.  The failure of any applicant to comply with the regulations governing use of the meeting rooms may result in denial of further use by such applicant.

    The Board of Trustees of the Richmond Memorial Library, staff of the Library and The Board of Education of the City School District of Batavia, are not responsible for accidents, injury or loss of individual property while using the library's meeting rooms.

    FEES

    Groups requesting photocopies to be made by the library will be charged at current patron printing rates.

    There is no charge for meeting room use during the library's regular hours of operation.  A donation to the Richmond Memorial Library or the Friends of the Library is always welcome.


    APPROVED:
    By resolution of Board of Trustees
    January 11, 2010
    Amended November 14, 2011
    Amended September 9, 2013
    Amended December 12, 2016

  • Rules of Conduct for Library Patrons

    RICHMOND MEMORIAL LIBRARY
    RULES OF CONDUCT FOR LIBRARY PATRONS

    The Board of Trustees of the Richmond Memorial Library by approving these rules of conduct confirms the library’s Mission to provide a safe and comfortable environment for library patrons. 
    These rules of conduct are supported by related library policies and procedures.

    Library Patrons are Expected to:

    • Respect the rights of fellow library users.
    • Comply with library policies and the requests of library staff.
    • Check out any materials using a valid library card and be responsible for any fines, fees or other charges due.
    • Follow the library’s Computer and Internet Use Policy.  Be courteous to other computer users.
    • Be fully clothed including shoes, shirt, and shorts or pants, dress or skirt. Undergarments should not be seen.
    • Attend to all personal items brought to the library. The library is not responsible for personal belongings left in or on library property.


    Library Patrons are Prohibited from:

    • Physically harming library staff or patrons.
    • Stealing library materials.
    • Damaging, misusing or defacing library property, furnishings or equipment.
    • Misusing or defacing the restrooms (using as a laundry or washing facility).
    • Neglecting to provide proper supervision of children.  See policy for Unattended Child.
    • Loitering in the library, on library steps, entryway, lobby, or library property thereby creating a nuisance to those trying to enter, exit, access or use the library and its resources.
    • Talking loudly, making noise, or engaging in other disruptive conduct that interferes with another person’s use of the library or with the library staff’s performance of their duties.
    • Using profane, offensive or abusive language or gestures.
    • Engaging in lewd or indecent behavior.
    • Fighting, provoking a fight or demonstrating threatening or intimidating behavior.
    • Gambling, soliciting funds, and/or distributing literature or promotional material, selling or marketing of goods or services by individuals or groups.
    • Using personal communication or audio devices at a volume that disturbs others.
    • Smoking or use of any tobacco products or smoking devices in or on library property.
    • Being under the influence of alcohol/illegal drugs, selling, using, distributing, or possessing alcohol/illegal drugs on library property.
    • Engaging in illegal activities.
    • Carrying a weapon into the library unless authorized by law.  Any patron authorized to carry a weapon must notify library staff that he/she is carrying a weapon in the library.
    • Engaging in excessive public shows of affection.
    • Sleeping.
    • Bringing animals into the library, except those needed to assist a patron with a disability or as part of an approved library program.
    • Tethering animals near the entrances to the library.
    • Leaving bicycles, skateboards, skates, wagons, strollers, sleds unattended in the lobby, near ramp, blocking stairways or bookdrop.  Skates of any kind may not be worn in the library.

    The library reserves the right to request patrons to open any bags, purses or packages for inspection when the anti-theft system is triggered.

    For the protection of our patrons, security cameras are in use on library premises.

    Any patron violating these rules of conduct is subject to sanctions including, but not limited to, being asked to leave library premises, having library privileges limited or revoked.  Law enforcement will be contacted when required.

    Adopted by:
    Richmond Memorial Library Board of Trustees 
    January 10, 2011
    September 9, 2013

  • Unattended Child Policy

    UNATTENDED CHILD POLICY

    The Richmond Memorial Library welcomes and encourages children to visit the library.  Our materials, services and programs are offered to make the library inviting to children.

    Children in the library must make effective use of the library. Children 10 and older may use the library unattended providing they are mature enough to adhere to the library’s rules of conduct.

    The library is not a child-care center.  Children should not be dropped off and left alone. Busy public buildings are not secure places for unattended children.  A parent, guardian or assigned caregiver is responsible for the welfare and behavior of children using the library.  Library staff cannot assume parental responsibilities for children in the library. 

    Children under the age of 10 may not be left unattended in the library.  Children must be supervised at all times, including during library programs, by a parent, guardian or assigned caregiver age 16 or older. The person responsible for the child must be in the immediate vicinity of and in visual contact with the child.

    If a child under 10 years of age is found unattended, library staff will attempt to locate the parent/caregiver in the library and inform him/her of the rules.  If the parent/caregiver cannot be found, or if the child is found unattended again, law enforcement will be called for assistance.

    Parents must be aware of regular library hours, as well as holiday closings. In addition parents should keep in mind that the library may need to close for weather-related or emergency conditions.  If a child under the age of 16 remains at the library without a ride home at closing time, library staff will first attempt to contact a parent or guardian.  If no one can be reached, law enforcement will be called.

    For the protection of our patrons, security cameras are in use on library premises.

    Any patron violating this policy is subject to sanctions including, but not limited to, being asked to leave library premises, having library privileges limited or revoked.  Law enforcement will be contacted when required.


    Adopted by Richmond Memorial Library Board of Trustees
    January 10, 2011

  • Whistleblower Policy

    WHISTLEBLOWER POLICY

    No volunteer, employee, director, or trustee of the Richmond Memorial Library who, in good faith, questions or reports an action or suspected action taken by or within the library that is illegal, fraudulent, or in violation of library policy shall suffer adverse employment consequence, intimidation, harassment, discrimination, or other retaliation for questioning or reporting the action.

    Individuals may question or report to the Library Director through conversation or in writing.  When it would be inappropriate to question or report to the Library Director, individuals may question or report to a Trustee of the Richmond Memorial Library through conversation or in writing.  All violations or suspected violations may be submitted on a confidential or anonymous basis. Reports of violations or suspected violations will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation.

    Reports of suspected violations of law or policy and reports of retaliation will be investigated promptly. The Library Director or the Board of Trustees will conduct or designate other internal or external parties to conduct the investigations. The investigating parties will notify the concerned individuals of their findings, and prepare other reports as indicated by the circumstances.  A summary of all such reports will be presented to the Library Board of Trustees.

    Upon adoption, copies of this policy will be posted in the staff workroom, the policy binders, the Using our Library section of our public website, and to the internal staff blog.  This Whistleblower Policy shall not apply to allegations made with reckless disregard for accuracy.

    Adopted by:
    Richmond Memorial Library Board of Trustees
    January 12, 2015

  • Wireless Access Policy

    WIRELESS NETWORK ACCESS POLICY

    Free wireless Internet access is available at the Richmond Memorial Library.  Wireless access is limited to the main floor of the library.  There is no wireless access
    available in the Children’s Room (lower level of the library).  No registration or sign-up is required to use the wireless network.


    Equipment/Technical Assistance

    To access the wireless network you must have a laptop computer equipped with a wireless card or other wireless device (PDA).  The patron is responsible for configuring his/her equipment to access the library’s wireless network.

    Library staff is not able to provide technical assistance to wireless users.  The library cannot guarantee that you will be able to connect successfully to the wireless network.

    There is no printing capability associated with the library’s wireless network.


    Rules for Use

    The wireless Internet service Richmond Memorial Library offers is unfiltered.  By using the library’s wireless access to the Internet, you agree to abide by RML’s Computer and Internet Use Policy.  This policy states the Rights of Computer Users as well as the Rules and Limitations governing use of the Internet within Richmond Memorial Library.


    Rights of Users

    Richmond Memorial Library respects a patron’s right to both confidentiality and privacy.  Patrons are cautioned the Internet is not a secure medium and all transactions, files and communications may be subject to unauthorized access by third parties.  The Library, however, will not release information on the use of electronic resources by members of the public except as required by law.

    The library seeks to provide an atmosphere conducive to the best use of its resources.  To this end, it strives to balance the rights of users to access all types of information resources with the rights of users and staff to work in a public setting free from disruptive sounds and visuals.  Patrons are reminded the library’s computers and Internet access areas are located in a public space shared by library users and staff of all ages, backgrounds and sensibilities.  Individuals are expected to consider this diversity and respect the sensibilities of others access potentially offensive information or images.


    Rules and Limits

    Use of the Internet for activities that violate local, state or federal laws is prohibited.  This includes activities such as viewing child pornography, committing fraud, hacking, harassing others, spreading libel or slander.  You may not misrepresent yourself when using the library’s Internet access.

    It is the responsibility of all users of electronic resources at Richmond Memorial library to respect intellectual property rights.  Copyright restrictions may exist for individual electronic resources.  Patrons may only make copies allowable by copyright laws or licensed software agreements.

    Users of the library’s computers, related peripheral equipment and wireless access are expected to abide by the rules of the Library, including this Computer and Internet Use Policy as well as the general Rules of Conduct.  Copies of these rules are available upon request.  Furthermore, users are expected to be aware of and abide by these rules in using the library.  In accordance with the authority of the Board of Trustees of Richmond Memorial Library, persons who do not abide by these rules may be barred from the library, prohibited from using computers or other library equipment, and/or prosecuted for illegal activities.

    Richmond Memorial Library expressly disclaims any liability or responsibility arising from access to or use of information obtained through its electronic resources or any consequences thereof.  Use of the library’s computers is intended for private, non commercial activities and does not permit unquthorized sales and marketing of goods and services.

    Richmond Memorial Library staff cannot provide in-depth computer training, but will answer questions and help users locate and use resources on the Internet or on other electronic tools in the library.


    Children

    Wireless Internet access is available to patrons of all ages.  Parents or guardians of children under 18 years of age are responsible for their child’s Internet use.  Richmond Memorial Library assumes no responsibility for the use of the wireless network by children.


    Security

    Richmond Memorial Library assumes no responsibility for any personal or wireless device used by patrons to access the wireless network including problems with any configuration, security and data files resulting from connection to the library’s wireless network.

    The library’s wireless network in not secure.  Open wireless connections can be captured by others with a wireless device and specific software.  When logging onto the wireless network, be sure you are accessing RML Public.


    Loss of Privileges

    Patrons failing to abide by this policy may lose library privileges. 

Cafe

The Food for Thought cafe, operated by ARC of Genesee Orleans, is open Monday-Friday from 9am-4pm and sells a variety of food and beverages.

Copying / Printing / Faxing / Scanning

Photocopies are available for $.20 per page for black & white and $.50 per page for color.  Available sizes are letter (8.5"x11") and legal (8.5"x14").

Printing from public computers is $.20 per page for black & white and $.50 per page for color.  You can also print wirelessly from your own laptop or tablet for the same prices.  Wireless printing is not available from cell phones.

Faxing is available for $1.00 per page.  The library does outgoing faxes only (the UPS Store in Batavia receives faxes for $1.60 a page).

Scanning from computer is available on Public PC01.  Scans can be saved to your own flash drive, to email, or printed at the Printing prices above.

Genealogy Assistance

Reference librarians are available for basic genealogy assistance during normal library hours. 

For more individualized help, Genealogy By Appointment is held on Tuesday mornings from 9:30 to 11:30 AM.  Each session is one hour.  Contact the library to schedule an appointment.

A large number of online resources are posted on our Local History page.

Homebound Services

The Library Visits program provides library services to older adults in Genesee County who are unable to visit the library.  Please see our separate page for complete information.

Interlibrary Loan

Materials can be borrowed for Richmond Library patrons from other libraries in the Nioga System, major public and academic libraries in the State and the New York State Library in Albany.  Please call the Reference Desk at (585) 343-9550 x1502 for more information.

Microfilm

The library has three microfilm machines, two of which are connected to computers for saving documents to your flash drive, or for printing.

Notary Public

Notary public services are available at no charge.  Please call ahead (585-343-9550 x1501) to confirm the notary's hours.

Proctoring of Exams

The library does not proctor exams or tests.  Please contact the Genesee Community College Testing Center for help.

Programs and Events

A full range of programs and events are offered throughout the year for Children, Teens, and Adults.  See our Events page for a schedule.

Reference and Research Assistance

Trained staff are available to assist users by phone, email, or on site.  For adult help, call 585-343-9550 x1502.  For children's and teen help, call 585-343-9550 x1504.  All email questions may be sent to webbtv@nioga.org.

Tax Forms

Early every year, the library offers a limited number of free federal and New York State tax forms.  We do not carry all forms, focusing instead on the most common (1040, etc.).

A complete selection of federal and state tax forms are available for download on library computers; normal copying costs apply.