reference desk
19 Ross Street · Batavia · NY ·14020 · (585)343-9550
Books & Reading
Encyclopedias & Directories
Magazines, Journals, Newspapers
Science & Technology
Motor Vehicle
Business, Finance & Law
Career & Job


Grolier Online - Encyclopedia Americana
Includes 45,000 articles contributed by over 6,500 specialists in their respective disciplines. Updated quarterly, the Americana Online can now be used either as a stand-alone source of current information on almost any topic or as a guide to the resources of the World Wide Web.

Grolier Online - Grolier Multimedia Encyclopedia
The Grolier Multimedia Encyclopedia is based on the text of the Academic American Encyclopedia. The Grolier Multimedia Encyclopedia contains thousands of new and expanded articles, extensive hyperlinks, bibliographies and links to other sources of information on the Web. The Grolier Multimedia Encyclopedia Online is updated monthly.

Grolier - New Book of Knowledge

New Book of Knowledge is for middle grade students and includes literary selections, timelines, projects and experiments, homework help and more.


Specialized Encyclopedias and Resources

Merriam-Webster Dictionary and Thesaurus

Abbreviations and Acronyms

Opposing Viewpoints in Context 
An engaging online experience for those seeking contextual information and opinions on hundreds of today's hottest social issues. Drawing on the acclaimed Greenhaven Press series, the new solution features continuously updated viewpoint articles, topic overviews, full-text magazines, academic journals, news articles, primary source documents, statistics, images, videos, audio files and links to vetted websites organized into a user-friendly portal experience.

La Nueva Enciclopedia Cumbre
La Nueva Enciclopedia Cumbre is a Spanish language encyclopedia written from a Latin American perspective.

Amazing Animals
Amazing Animals is for elementary school students and includes facts and photos for over 1,200 animals.

America the Beautiful
America the Beautiful is for elementary and middle school students and includes articles on US cities, states and Presidents.

Lands and Peoples
Lands and Peoples is for middle and high school students and includes articles on countries, cultures and current events. It also includes an atlas and almanacs.

A resource for local and regional information about Western New York.

Background Notes
Up-to-date, factual information on countries of the world.


Freely accessible research database focusing on the relationship between human beings and the environment, with well-researched but accessible information on topics ranging from global warming to recycling to alternative fuel services and beyond.


ReferenceUSA U.S. Residential Directory
Contains approximately 110 million households pulled from 6,000 telephone directories. Information includes name, address, telephone number as well as census statistics such as median income levels and home values. Listings appear as they are identified in the phone book.



Richmond Memorial Library ·19 Ross Street · Batavia · NY ·14020 · (585)343-9550