Goal: Utilize technology to enhance all aspects of library service.
Objective
Activities completed 2007
24/7 online reference service promoted.
Downloadable audio books for children available on library website made possible through Nioga Library System membership.
Online database of the Batavia Daily News available via library website.
Children's room blog added to library website.
Activities 2008
Redesign website
Each library division has its own page.
Registering online for library programs available.
Calendar of events available.
Blogs introduced on teen/YA page.
Front page of website links to relevant, timely information.
(ex. weather forecast, IRS, voting districts)
Email notification for library materials available to patrons.
Requests.
Due date reminders.
Overdue notices.
Downloadable audiobooks for adults added; Overdrive Database.
Investigate podcasting.
Activities 2009
Additional online database added for patron use.
Website enhancements include user friendly database access.
Podcast of library programs begins.
Instructional modules investigated.
RSS feeds added.
Website used as a promotional tool for library programs, services.
Desired Outcomes 2007-2009
Website usage increases by 10%.
24/7 usage increases by 10%.
Two online databases added.
Downloadable audio books available.
Website is interactive, user friendly and kept current.
Objective
- Expand on-site technology access and services
Activities completed 2007
Playaways available for loan.
Computers in children’s and adult areas continuously updated.
Security System for library materials on order.
Activities 2008
Fax machine for public use is installed.
Upgraded security system for library materials installed.
Gallery Room technology enhancements investigated.
Children's rooom technology enhancements investigated.
Research self-service checkouts.
Research listening centers for media areas.
Encourage more bandwidth via Nioga.
Develop wireless use areas (tables near outlets) in accordance with space study.
Laptops for hands-on instruction purchased.
Media advisory computer added.
Number of online catalog computer stations increased in collection areas.
Technology devices for handicapped patrons researched.
Computers for public Internet access updated.
Activities 2009
Implement listening centers.
Initial Gallery room, children's room technology enhancements implemented.
Computers added to teen area.
Self service checkout added to children's room.
Adaptive technology available for handicapped patrons added.
Portable checkout scanner available for mobile unit/outreach initiative.
Digital sign listing library programs added.
Desired Outcomes 2007-2009
New security gates and scanners installed.
Number of public Internet computers increases.
Computer usage increases by 5%.
Technology enhancements made in Gallery Room, Children's Room.
Fax machine available for public use.
Media circulation increases by 5%.
Objective
- Library is recognized as a community leader in the use of technology.
Activities completed 2007
Technologies available at the library publicized in print and on website.
Including 24/7 online reference,
Patrons surveyed on computer/technology classes interest.
Staff trained to keep up with technology available in the library.
Library represented on area technology teams.
Activities 2008
Banner with library web address on building.
24/7, wi-fi signs on library doors.
More diverse technology training/computer classes offered.
Make presentations to area organizations and businesses highlighting library technology.
Make library technology developments known to area technology teams.
Library representation continues on area technolgy teams
Activities 2009
Technology/computer classes continue.
Hands on classes increase.
Tech column online via library's website.
Library website on mobile unit.
Publicity of technology available at library continues.
Staff training continues.
Desired Outcomes 2007-2009
Staff trained and able to readily assist patrons with technology questions.
Participation in technology trainings/classes increases by 5% overall.
Two new training workshops on specialized topics added annually.
Website usage increases by 5%.
In-house technology usage increases by 5%.
Richmond Memorial Library * 19 Ross Street *
Batavia, New York 14020