RICHMOND MEMORIAL LIBRARY
19 Ross Street · Batavia · NY ·14020 · (585)343-9550
CALENDAR
catalog
renew
Driving Directions
Borrowing Materials
Computer Access
Gallery/Meeting Room

Goal: Utilize technology to enhance all aspects of library service.

Objective

  • Engage the remote user

Activities completed 2007
24/7 online reference service promoted.
Downloadable audio books for children available on library
     website made possible through Nioga Library System
     membership.
Online database on the Batavia Daily News available via
     library website.
Children's Room blog added to library website.

Activities completed 2008
Website redesigned.
   Each library division has its own page.
   Registering online for library programs available.
   Calendar of events available.
   Blogs introduced on teen-YA page.
   Front page of website links to relevant, timely information.
Website enhancements include user-friendly database access.
Downloadable audiobooks for adults added;
     Overdrive database.
Bookletters database added.

Activities completed 2009
New website launched.
Email notification for library materials available to patrons.
   Requests.
   Overdue notices.
Digital recording of library programs begins.
RSS feeds added.
Website used as promotional tool for library programs, services.

Activities completed 2010
Website continues to evolve/homepage rearranged.
Facebook page created.
Ebooks added to Overdrive.
Online database offerings continually reviewed and revised.
Digitization of local history begins.

Activities 2011
Website efforts continue.
   Banner on homepage added/current topics section added.
   Flickr added on teen, adult pages.
Text only version for mobile devices added.
More access to ebooks.
Online database offerings expanded.
Library begins digitization on site (ex. family files, library
     history, board minutes).
Some digitized items available on webpage -
     dependent on copyright.

Future activities
Digitization efforts continue with focus on local history.
More digitized local history available on library webpage.
Additional ebooks added for loan.
Ebook devices loaned.
Video downloaod added to Overdrive.
Online databases continue to be monitored.
Instructional modules investigated.
Digital recording of library programs available via web.

Desired Outcomes 2007-2011
Website usage increases by a minimum of 5%.
Website is interactive, user friendly and kept current.
Online database usage remains steady.
Downloadable audio books available.
Ebooks available.
24/7 access remains steady.
Digitized local history available via the web.

Objective

  • Expand on-site technology access and services

Activities completed 2007
Playaways available for loan.
Computers in children’s and adult areas continuously updated.
Security System upgrade for library materials on order.

Activities completed 2008
Upgraded security system for library materials installed.
Gallery Room technology enhancements investigated.
Bandwidth via Nioga expanded.
Computers for public Internet access updated.

Activities completed 2009
Fax machine for public installed.
Gallery room technology enhancements implemented.
Internal blog added for staff use.
Technology devices for handicapped patrons researched.

Activities completed 2010
New color copier/printer/fax machine available for public use.
Online catalog computer stations more readily available
     in collection areas.
   Online catalog added to Reading Room (Large Print Display).
Adaptive technologies for handicapped patrons being to be added.
Early Literacy Stations added to Children's Room.
Checkout ability added in Children's Room.
Ebook readers investigated.

Activities 2011
Develop wireless use areas (table near outlets) in accordance
     with space study.
New microfilm reader/printer purchased
     (replaces a current one).
Online catalog added to non-fiction/teen area/new materials.
Adaptive technologies continually investigated.
Third Early Literacy Station added in Children's Room.
Laptops for hands-on instruction available through Nioga.
Digital sign listing libray programs added.
Download station for ebook/audiobook access added in library.
Scanners added for on-site digitzation and public scanning
     capability.
Sell flash drives to patrons.
Add Blu-Ray DVDs and Movie Sticks into media collection.

Future Activites
Research self-service checkouts.
Increased access to downloadable services
   ebooks and readers/download stations.
Outside digital sign added.
Laptops for patron use.
Computers added to teen area.

Desired Outcomes 2007-2011
New security gates and scanners installed.
Number of public Internet computers increases.
Computer usage/media circulation incnreases by 3-5%.
Technology enhancements made in Gallery Room and
     Children's Room.
Color copier/printer with fax and scanning capabilites
     available for public use.
Ebooks introduced and usage grows steadily from 2010-2012.

Objective

  • Library is recognized as a community leader in the use of technology.

Activities completed 2007
Technologies available at the library publicized in print and on website
    Including 24/7 online reference, wireless access.
P atrons surveyed on computer/technology classes interest.
Staff trained to keep up with technology available in the library.
Library represented on area technology teams.

Activities completed 2008
24/7 sign on door.
More diverse technology training/computer classes offered.
Make library technology developments known to area
     technology teams.
Library representation continues on area technology teams.

Activities completed 2009
Technology/computer classes continue.
Available technology promoted/publicized.
Staff technology training continued - webinars used more often.

Activities completed 2010
Ongoing promotion of technology available at the library.
Staff training continues - ebooks targeted.

Activities 2011
Banner with library web address on building.
Hands-on classes begin to be offered in conjunction
     with Nioga.
Wi-fi publicity targeted with introduction of coffee bar.
Technology publicity efforts continue.
Digital signage in building added.
Red box media outreach investigated.

Future activities
Electronic signage outside of building.
Media outreach - red boxes placed in community.

Desired Outcomes 2007-2011
Staff trained and able to readily assist patrons with technology questions.
Participation in technolgy trainings/classes increases by 3-5% overall.
Specialized technology training/workshops offered;
     attendance remains steady.
Website usage increases by 5% minimum.
In-house technology usage increases by 5% minimum.
Publicity aimed at promoting technology available increases by 10%.

Richmond Memorial Library ·19 Ross Street · Batavia · NY ·14020 · (585)343-9550